Eccormerce Adminstrative Support Services - OBSA VIRTUAL ASSISTANT SERVICES

Running an online store can be lucrative. It can also be a major headache as you try to monitor and manage orders, handle customer service issues, deal with invoicing and data entry, and try to effectively market your business.

An ecommerce virtual assistant can take on many of these tasks remotely using the latest technologies. With rates starting at just $4.99 per hour, hiring a virtual assistant won’t break your budget. You can then focus your energy on making your business even more successful.

Tasks Assistant offers virtual assistant services to companies throughout the world. We maintain a team of skilled virtual assistants who have experience in all types of ecommerce, from Amazon storefronts to independent websites. If you’re interested in learning more, contact us today for a consultation.

If you are interested in an ecommerce virtual assistant, the first step to take is to reach out to OBSA Virtual Assistant Services. Once we have gathered some basic information from you, we will analyze your business needs and select a virtual assistant who can provide the help that you need.

For example, if you operate an Amazon storefront, we can link you up with an assistant who has specific experience in that field. Alternatively, if you have your own website, we may choose an assistant who understands principles of web design and SEO.

Our virtual assistants are located different localities. No matter what time zone you are in, your assistant can work when you need them. This feature is particularly important for an online store, as your assistant can answer customer queries and process orders at any time – even while you are sleeping!

Once you have been assigned a virtual assistant, you can talk to them over email, Slack, Zoom or another form of technology that works for you. During an initial meeting, you can explain the type of work that you need them to perform.

Our rates start at just $4.99 per hour for a virtual assistant. You will never have to sign a contract for a minimum number of hours or pay a start-up fee.

HOW WE HEL YOU

Order entry, ensuring that all orders are accurately recorded on your internal system (including special requests)
Shipment coordination, including confirming handling and delivery
Invoicing, working to make sure that all invoices are accurate and precise
Order status tracking and management
Provide after sales support through email, chat, and phone
Answer questions about your products and services
Handle calls and emails
Process returns and exchanges
Resolve customer complaints
Upsell or cross sell products and services
Prepare customer experience reports
Respond to customer reviews on Google My Business, social media, and other platforms
Categorizing and sorting products as part of inventory management
Monitor inventory levels based on deliveries sent, expected demand, and beginning inventory
Update inventory on online storefronts
Monitor competing websites
Track sales
Research potential new markets for growth
Update product pages
Write copy for the website and specific products
Monitor user experience (glitches)
Ensure that products are accurately described to boost search results
Find and fix broken links
Optimize website for SEO
Perform web development and maintenance
Research new products
Create marketing material
Write social media posts
Manage email marketing
Communicate with suppliers and distributors

Benefits of Working with Us

eCommerce can be a demanding business. Whether you are just starting out or are an established business, having help with the important yet mundane tasks like data entry can make a huge difference in the profitability of your business. We can help.

At OBSA, we specialize in providing cost-effective virtual assistant solutions to all types of businesses – including online stores. An eCommerce virtual assistant can take on a range of jobs for you without the high cost of hiring staff. Our experienced virtual assistants can provide eCommerce support for as little as